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FAQ

Q: What are the current fuel surcharges, security surcharges, and Dangerous goods fees for each airline?
A: All the airline accessorial charges for ORD can be found on this website on the Airline Surcharges page.

Q: What is your address and where do we drop our freight?
A: PTS has a 40,000 s.f. warehouse complete with 14 dock doors, a drive up ramp, and cold storage located at 1151 N. Wood Dale Rd., Wood Dale, IL 60191. Our receiving hours of operation are Mon-Fri 8am-6pm, Sat 8am-4pm cst.

Q: How often do you run trucks from Chicago to Miami and how long does it take to get there?
A: Our scheduled LTL service from ORD to MIA operates Monday thru Saturday. We operate team driven trucks and deliver to our International airlines the very next night. Delivery to our domestic customers would take place during normal business hours on the second morning.

Q: What kind of equipment do you operate from Chicago, IL (ORD) to Miami, Fl (MIA)?
A: We operate late model tractors such as Freightliner, International, Kenworth & Peterbuilt. Our trailers consist of 53 foot Air-ride space saver refrigerated trailers and 53 foot Air-ride Dry Vans.

Q: Can you make a Sunday delivery in Miami, and is there an extra cost?
A: Yes, we can make a delivery on Sunday in Miami and no, there isn’t any additional cost. However, certain restrictions do apply, and space may be limited, so please contact our dispatch department (630)860-5100 at the time you would like to book, and inquire if there any restrictions at that time.

Q: Can you accept cargo at US origin cities outside the Midwest?
A: The answer is yes. We can accept cargo at just about any city within the US. This type of service would require a special quotation outlining the cost and transit times involved. Our sales department would be happy to assist you.

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